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Let Blanco Help You


Got a question about a Blanco product? Or even a general question on kitchen appliances...

Have a look through our list of Frequently Asked Questions below, hopefully you will find the answer you are looking for.

If you find your question isn't answered below, please contact us and we will do our best to answer your question as efficiently as possible.

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Built-in Ovens

Where can I find the model number of my oven?

Model numbers and product specifications labels are normally located on the front bottom right hand side of the oven cavity. You need to open the oven door to see the lable. An extra copy of the label is supplied with the product, that can be stuck on your instruction booklet for easy reference.

Oven rating Image

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How do I clean my Catalytic liners?

Slight discolouration and polishing of the Catalytic surface may occur over time.  This does not affect the Catalytic properties in any way.
Splashes of food and fats from cooking will collect on the Catalytic liner.
After cooking a dish with high fat content or when you can see grease spots on the liners, it is recommended that you:

  • Remove baking dishes and oven racks
  • Wipe out the bottom of the oven and clean the door
  • Turn oven to 220°C for approximately 20 minutes
  • When oven is cool, wipe out bottom of the oven

Manual cleaning of the catalytic liner is not recommended. Damage will occur if soap impregnated steel wood pads, aerosol cleaners and any other abrasive cleaner is used.

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What temperature does the oven reach during the Pyrolytic Cleaning function?

Approximately 500ºC

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Do I have to wipe down the glass door before I use the Pyrolytic Cleaning function?

Yes, it is important to wipe of any grease or dirt off the door before using Pyrolytic Cleaning function.

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Cooktops

Where can I find the model number on my cooktop?

Model numbers and product specifications can be found on a label located on the underside of the cook top. An extra label is supplied with the product that can be stuck on your instruction booklet for easy reference.

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Why is my cooktop marking after use?

This may be due to incorrect pans being used. Copper or Aluminium based pots transfer small amounts to the ceramic cooktop. This can generally be removed using a ceramic cooktop cleaner. If the surface is being scratched, this may be due to uneven or damaged pans. Try to avoid drag pans across the cooktop surface.

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Can my cookware overlap the elements size?

It is best to use flat bottomed pots with a diamter equal to or slightly larger than that of the heating area.

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What type of pots and pans can you use with Induction Cooktops?

Your pots must contain ferrous material. The principle of induction is based on a magnetic phenomenon. If a magnet sticks firmly to the bottom of the cookware, it's a safe bet that it will work on an induction cooktop.
Material that definitely won't work with induction is glass, terra cotta, non magnetized stainless steel, copper and aluminium. It is recommended you do the magnet test first as some pots are made up of different materials.

Most cookware that is Induction compatible will display a logo on the packaging stating it is suitable for Induction cooktops.

We also recommend that you select cookware with a thick, flat bottom as the heat will be distributed better and cooking will be more uniform.

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Do Induction cooktops heat up faster than Gas and Electric cooktops?

Yes, induction cooktops are faster because the technology is direct.
For approximate example to boil 2 litres of water the times are as follows:
Induction - 4min 46seconds
Gas - 8mins 18seconds
Halogen - 9mins
Electric Coil - 9mins 50seconds

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How much more efficient are Induction cooktops than Gas and Electric cooktops?

Induction cooktops save significantly more energy over time. Because excess heat is not lost around the pan, more of the energy used in the cooking process goes straight to the pan.

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What is a Megajoule (Mj)?

This is a unit to measure energy. In a gas cooktop, the more megajoules (Mj) a burner has the more powerful it is.

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How much space should I have between my cooktop and the rangehood?

Rangehood or exhaust fans should be installed in accordance with the manufactures instructions. However, in no case shall the clearance be less that 600mm between the highest part of the cooktop (including the trivets on gas cooktops) and the rangehood, or 750mm for an overhead exhaust fan.

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Can I connect my gas cooktop to Propane Gas?

Most Blanco models are compatible for use with Propane Gas, however you must check the product specifications first.

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Can I fix flexible hosing to my gas cooktop?

Yes you can.

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Can my Blanco gas cooktop be converted to LPG?

Yes, the cooktop comes with a conversion kit that allows you to convert to LPG.

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What things should I look out for when buying an Induction cooktop?

There are a number of features which you should look for. Make sure that the cooktop has automatic switch off timers for each individual zone and easy to use controls.  Its is also recommended the cooktop has an "Automatic Off' function just in case you forget your cooking.  And a 'Boost' function for all zones is also recommended as it giving you full control over your cooking.

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Is there special installation requirements for an Induction cooktop?

Yes there is.  Please refer to the user manual for correct installation instructions.

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Rangehoods

Why is my recirculated rangehood blowing odurs back into the kitchen?

In this case a carbon filter should be installed. Depending on the cooking style, this filter may have to be replaced every 6-12 months.

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How much space should I have between my cooktop and the rangehood?

Rangehood or exhaust fans should be installed in accordance with the manufactures instructions. However, in no case shall the clearance be less that 600mm between the highest part of the cooktop (including the trivets on gas cooktops) and the rangehood, or 750mm for an overhead exhaust fan.

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